Contact and Support
Order questions go to Amazon. Questions about the tire itself are answered on the homepage or by Goodyear. Start with whichever one your problem belongs to.
About an order
Amazon Orders Go Through Amazon
On an Amazon order, everything from checkout through to a refund stays with Amazon. Opening the order page is the quickest route, since your purchase details are already attached to it. That covers:
- Order status and delivery
- Returns and refunds
- Payment and billing
- Tires damaged in transit
- Missing items from a shipment
- Complaints about a seller
Nothing is sold or shipped from here, so we cannot look up an order, change a delivery address or issue a refund.
About the tire
Two Places Answer Most of It
Read the sidewall for what is fitted right now: size, load index, speed rating and the DOT code. Read the placard inside the driver door for what the vehicle was engineered around, cold pressure included. Most fitment questions answer themselves once those two are in front of you.
- All 167 current sizes
- Edge and Safari compared
- Who makes Kelly tires
- Are Kelly tires good
- Buying the correct size
- Frequently asked questions
Not sure a size substitution is safe on your vehicle? Any tire shop will check it against the placard in a few minutes, and the same visit covers mounting and balancing.
The Manufacturer
Kelly belongs to Goodyear, so tread life claims, registration and warranty questions sit with Goodyear rather than with a marketplace. Have the full DOT Tire Identification Number from the sidewall ready, plus the purchase invoice and whatever rotation records you kept.
The Goodyear Tire & Rubber Company
200 Innovation Way
Akron, OH 44316-0001
That DOT number encodes the plant and the week of production, so it is worth noting down when a new set goes on. Registering the tires is also how Goodyear reaches you if a safety notice ever covers them.
About this website
shopkellytires.com participates in the Amazon Associates program, which pays us a commission on qualifying purchases. We are independent and unaffiliated with The Goodyear Tire & Rubber Company.
To reach the site administrator, use the contact form listed in the WHOIS record for shopkellytires.com.